Overview

Cryptomus is a secure cryptocurrency payment gateway that allows you to deposit funds using various cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Tron (TRX), and many more. This guide will walk you through the process step by step.

Supported Cryptocurrencies

• USDT (Tether) - Available on multiple networks (TRC20, ERC20, BEP20)
• BTC (Bitcoin)
• ETH (Ethereum)
• TRX (Tron)
• LTC (Litecoin)
• And many more...

Minimum Deposit

Step-by-Step Guide

Step 1: Navigate to Deposit Page

1. Log in to your BulkMail account
2. Click on Wallet in the sidebar menu
3. Click the Add Funds or Deposit button

Step 2: Select Cryptomus Payment Method

On the deposit page, you will see available payment methods. Click on the Cryptomus option which shows:

• Blue/purple gradient icon
• Text: "BTC, ETH, USDT, TRX & more"

Click on it to select Cryptomus as your payment method, then click Continue.

Step 3: Enter Deposit Amount

Choose the amount you want to deposit:

• Preset Amounts: Click on quick buttons like $10, $25, $50, $100, or $250
• Custom Amount: Enter any amount (minimum $5.00) in the input field

The estimated total and your new balance after deposit will be displayed. Click Continue.

Step 4: Review and Confirm

Review your deposit details:

• Amount to deposit
• Payment method (Cryptomus)
• Processing fee (usually $0.00)
• Total amount

Click Pay with Cryptocurrency via Cryptomus to proceed.

Step 5: Complete Payment on Cryptomus

You will be redirected to the Cryptomus secure payment page where you can:

1. Choose your cryptocurrency - Select from available options (USDT, BTC, ETH, etc.)
2. Select network - For tokens like USDT, choose the network (TRC20 is recommended for lower fees)
3. View payment address - Cryptomus will display a wallet address and QR code
4. Send payment - Transfer the exact amount from your crypto wallet

Step 6: Wait for Confirmation

After sending the payment:

1. Wait for blockchain confirmation (time varies by cryptocurrency)
2. Cryptomus will automatically detect your payment
3. Your BulkMail wallet will be credited once payment is confirmed
4. You will receive a confirmation notification

Confirmation Times

Benefits of Using Cryptomus

• ✅ Fast Processing - Crypto payments are typically faster than traditional methods
• ✅ Low Fees - Minimal or no processing fees
• ✅ Secure - Blockchain-based security
• ✅ Privacy - No need to share bank details
• ✅ Global - Works worldwide without geographic restrictions
• ✅ Multiple Currencies - Choose from many cryptocurrencies

Troubleshooting

Payment Not Credited

If your payment is not credited after the expected confirmation time:

1. Check the transaction on the blockchain explorer
2. Verify you sent to the correct address
3. Ensure you used the correct network
4. Wait for additional confirmations
5. Contact support with your transaction ID

Payment Link Expired

If the payment link expired before you could complete:

1. Do NOT send payment to expired addresses
2. Create a new deposit request
3. Complete payment within the time limit

Wrong Network Used

If you sent crypto on the wrong network:

• The payment may be lost or delayed
• Contact support immediately with transaction details
• Recovery depends on the specific situation

Frequently Asked Questions

Q: What is the minimum deposit?

A: The minimum cryptocurrency deposit is $5.00 USD equivalent.

Q: How long does the deposit take?

A: It depends on the cryptocurrency. USDT on TRC20 is usually 1-5 minutes, while Bitcoin can take up to 60 minutes.

Q: Are there any fees?

A: BulkMail does not charge deposit fees. You only pay the network fee charged by the blockchain.

Q: Can I cancel a crypto payment?

A: Once a crypto transaction is initiated on the blockchain, it cannot be cancelled. Only proceed if you are sure.

Q: What if I send the wrong amount?

A: If you send less than required, contact support. If you send more, the excess will usually be credited to your account.

Q: Which cryptocurrency should I use?

A: For fastest and cheapest transactions, we recommend USDT on TRC20 network.

Need Help?

If you encounter any issues with your cryptocurrency deposit, please contact our support team with:

• Your BulkMail username/email
• Transaction ID (TXID) from your wallet
• Cryptocurrency and network used
• Amount sent
• Screenshot of the transaction

Our support team is available 24/7 to assist you.